220 Volt Specialty Store
Appliances and Electronics for International Use
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Ph: 877-443-1212 
 220 Volt Appliances

 Adapters & Converters

 PAL Camcorders

 DVD Players

 DVD Recorders

 Home Theater Systems

 Kitchen Appliances 220V

 GSM Cellular Phones

 LCD Televisions

 Multi System TV's

 Multi System VCRs

 PAL NTSC Converters

 Plug Adapters

 Power Transformers

 Region Free DVD Players

 Stereo Systems

 Telephones Fax Machines

 Video/DVD Conversion

 Voltage Converters

 Misc. Products

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Return Exchange Policy
Most product is guaranteed for 1 year parts and 90 days labor by the manufacturer (unless specifically stated otherwise). The manufacturers' warranty covers repair or replacement of defective parts, subject to the conditions set forth. On most items except cellular phones and televisions, we offer an exclusive 30-day exchange/refund policy. The items that have been installed, scratched, or abused WILL NOT BE accepted for return or credit.

If you are not satisfied with your purchase except TVs and cellular phones, you may return it for exchange or refund (excluding shipping and handling charges) within 30 days, subject to a return authorization from us. (Cellular phones No refunds -14 days exchange only, TVs No refunds - 90 days repair warranty only). Returns may be subject to 10% restocking fee, depending on the condition of goods and packaging material. If the item is returned in "new" condition with all packaging intact, there is usually no restocking fee. Cameras and camcorders (open box) subject to 10% restocking fee. Shipping charges are not refundable. Special order items may not be returnable.

To return or exchange a product, please call Customer Service at 1-847-519-1201 or email us at sales@dvdoverseas.com for RMA number (Return Merchandise Authorization). All Returns require an authorization number. Please note that an RMA # does not guarantee final disposition. All returns are subject to inspection. All exchanged/returned merchandise must be in original factory condition, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories. Please do not tape or write anything on the item or the package! We will charge you for replacement of damaged, altered, missing, written-on or taped-on contents or cartons. We reserve the right to refuse any such returns. Pack the product's factory box into a shipping box with packing material, and tape securely. Write the RMA # issued by Customer Service clearly on the outside of the shipping carton, not on the product package.

Any merchandise returned to us unauthorized will be refused. Please ship your parcel back to us freight prepaid! We suggest that you use UPS Ground Service "Insured." Sorry, we cannot accept COD or freight-collect shipments. No goods will be accepted for exchange or return without authorization. Exchanges, replacements or refunds are initiated only after receiving of returned merchandise. Credits will be issued after our warehouse receives, inspects, and processes your return. Shipping charges are not refundable and do not covered by manufacturer's warranty.
We believe in customer's basic honesty and keeping this principle in our mind we will make every effort to satisfy our customers need. Please feel-free to contact us for any questions on our return policy.

Price Match Policy
If you have found a lower price from another authorized retailer, we will do our best to meet or beat any authorized competitors' price (on the same unit with proof of advertised price at the time of ordering). Price matching is only applicable to identical conditions of sale. The item must be in stock at the other authorized dealer (not a floor sample, "open box" item, refurbished or demo piece). The price match policy refers to prior to placing an order. Please contact us for price match before placing an order. We do not adjust prices after order is shipped or delivered.

Cancel Or Change Order
If you need to cancel or make a change to your order, please call us immediately at 1-847-519-1201. There is no fee for cancelled orders.

Appliances | Camcorders | Cordless Phones | DVD Players & Recorders | Fax Machines | GSM Cellular Phones | Home Theater Systems |
Kitchen Appliances | Multi System LCD TV's | Stereo Systems | Televisions | Video Conversion | Voltage Converters & Transformers


   DVD Overseas Electronics
1252A Remington Road, Schaumburg, IL 60173, USA. Toll-Free 1-877-443-1212 Or 847-519-1201
Hours: Monday - Friday 10:00am - 7:00pm CST

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