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COMPANY FAQ'S

Where are you located?
DVDOverseas is located in busy business district of Schaumburg, Illinois. Just in case you don’t know where that is, we’re just two minutes from Wood field Mall near the intersection of Golf and Meacham Road.

What are your business hours?
We are open Mon-Fri from 10.30am-6.00pm CST, and like most others we are closed on major holidays. Don't forget we're open 24/7 online!

Can I speak with someone?
Of course, that’s no problem! We would be happy to assist you. Our knowledgeable representatives are available by telephone from 11-5 CST, or you can live chat with a rep. through our website. You can e-mail us as well and we guarantee you'll receive a timely response.

Do you have a brick and mortar store or are you only an online retailer?
We have a office warehouse in Schaumburg, IL in which we stock many of our most popular brands items. Our business hours are Mon-Fri 9am-5pm CST.

How long have you been in business?
DVDOverseas.com has been incorporated since 1999.



Satisfaction Guarantee:

We are committed to making your entire experience a positive one. By offering tailored recommendations, a large selection of niche products, great prices, fast and free delivery on many products, we guarantee that you will be satisfied with your experience. We pledge to do our best to assist you all the way from deciding which products are best for your, to purchasing, tracking, delivery, and in some cases even setup. If we are not able to satisfy you in any way please contact us so that we can make it right. We have worked with thousands of customers and are confident that you will enjoy working with our company.